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Every course has a free first lesson. Buying a course opens all of its lessons, and it comes with credits.
Credits pay for questions. Pause any lesson, press Ask, and type or say your question; the answer plays as a short video. A question only uses credits once its answer starts playing.
You can buy more credits in Account → Credits. Credits can also buy a whole course.
Gifts are credits: send them by email from Account → Gifts. The person you send them to redeems the code in their own account.
Still stuck? Contact us. For money matters, see pricing and the refund policy.