Privacy policy
Last updated 10 November 2026
This explains what we collect when you use Mentorfresh, why, who else handles it, and what you can ask us to do with it. Muhammed Nizar K is responsible for your data.
Mentorfresh is run by Muhammed Nizar K, Kallidumbil, Omassery, Kozhikode, Kerala 673582, India. You can reach us at support@mentorfresh.com or +91 97781 17929.
What we collect
- Your account: your name and email, and your password, which we store only in a scrambled form we can't read. If you use Continue with Google, we get your name and email from Google instead of a password.
- What you buy: the item, the amount, the date, and Razorpay's reference numbers. Your card, UPI or bank details go to Razorpay, never to us.
- Your learning: which lessons you watched and how far, your quiz answers, your wishlist, and your credits history.
- Your questions: the text of each question you ask and the answer made for it. If you speak a question, the recording is sent for transcription and we don't keep it.
- Gifts: the name, email and message you give for the person you are sending credits to.
- How the site is used: simple events such as signing up, starting a lesson or buying, linked to your account, to see what works. We don't use advertising or third-party tracking.
- Your country: worked out from your connection to show prices in your currency. We don't store it, and we don't log your IP address.
Why we use it
To run your account and the courses you bought, take payments, answer your questions, send the emails you need (receipts, password resets, gifts), help you when you write to us, keep the service secure, and improve the courses. We never sell your data.
Who else handles it
- Amazon Web Services hosts Mentorfresh and its data in Mumbai, India.
- Razorpay processes payments.
- Google handles Continue with Google, and its Gemini models answer questions: they receive your question, the lesson you are on, and your earlier questions in that sitting. Google may process this outside India.
Each of them handles your data only to provide their service to us.
Cookies
We use a cookie to keep you signed in (for 30 days), and short-lived cookies that let your browser load the lessons of courses you own. Your browser also remembers your caption and theme choices. We use no advertising cookies.
How long we keep it
We keep your data while your account is open. When you delete your account, we delete your data, except payment records, which the law requires us to keep; they stay without your name or email.
Your rights
In your account you can download a copy of your data, correct your name, and delete your account and its data. You can also ask us to correct anything else, or nominate someone to act for you. Write to support@mentorfresh.com and we will respond within 30 days. If you are under 18, a parent or guardian must agree to your use of Mentorfresh.
Keeping it safe
Everything travels over encrypted connections. Passwords are stored only in a scrambled form, lesson files can only be loaded by people who own the course, and access to our systems is limited and logged.
Changes and complaints
If we change this policy, we will update the date above and tell you about important changes by email. If you are unhappy with how we handle your data, write to our grievance officer; see the contact page.