Mentorfresh
Log inSign up

Terms of use

Last updated 10 November 2026

These terms are an agreement between you and Muhammed Nizar K, who runs Mentorfresh (“we”, “us”). By creating an account or buying anything on Mentorfresh, you accept them.

Mentorfresh is run by Muhammed Nizar K, Kallidumbil, Omassery, Kozhikode, Kerala 673582, India. You can reach us at support@mentorfresh.com or +91 97781 17929.

Your account

  • Give your real name and an email address you use. Keep your password to yourself; you are responsible for what happens in your account.
  • An account is for one person. Don't share it or sell access to it.
  • If you are under 18, use Mentorfresh only with a parent or guardian, who accepts these terms for you.

Courses

  • Every course's first lesson is free. Buying a course opens all of its lessons for you to watch as often as you like. Your access has no end date.
  • We improve courses over time, so lessons may change after you buy.
  • The lessons, their pictures, narration and answers are ours. You may watch them for your own learning; you may not copy, record, share or resell them.

Questions and credits

  • Credits pay for questions. You get them with a course, buy them in packs, or receive them as a gift.
  • A question uses credits only once its answer starts playing. If you stop an answer partway, you pay for the part already made. If an answer fails on our side, it costs you nothing.
  • Credits don't expire, have no cash value and can't be moved between accounts, except by sending them as a gift.
  • To keep the service fair for everyone, an account can ask up to 20 questions a day.
  • Answers are generated by AI from the lesson you are watching. They can be wrong. They are for learning, not professional, legal or medical advice; never use an answer to make a decision about a patient's care.

Payments and delivery

  • Prices are shown in your currency before you pay. Payments are handled by Razorpay; we never see or store your card or bank details.
  • Everything we sell is digital. A course or credits are added to your account as soon as your payment is confirmed. Nothing is shipped.
  • Refunds follow our refund policy.

Fair use

Don't try to get around payments or access controls, download lessons in bulk, overload the service, or use Ask for anything other than learning. We may suspend an account that does, after telling you why.

Our responsibility

We work to keep Mentorfresh available and correct, but we can't promise it will never be interrupted or that every lesson and answer is free of mistakes. As far as the law allows, our total responsibility to you is limited to what you paid us in the 12 months before the problem. Nothing in these terms takes away your rights as a consumer under Indian law.

Changes and the law

If we change these terms, we will update the date above, and tell you by email before a change that affects what you have bought. These terms are governed by the laws of India, and the courts of Kozhikode, Kerala have jurisdiction.

Questions and complaints

See the contact page for how to reach us and our grievance officer.